Looking for a dentist in Arlington who works with Fidelio? Madison Square Dental at 803 Washington Dr, Arlington, TX 76011 sees patients from Arlington, Grand Prairie, Pantego, Mansfield and the rest of the Mid-Cities, Monday through Friday, 9 AM to 5 PM. Here is what to know about using your Fidelio benefits with us.
What Is Fidelio Dental?
Fidelio Dental is a dental PPO network and benefits company that serves employers and payers. Plans that use Fidelio rely on its negotiated fees with participating dentists.
As with other network-based plans, the company that pays your claim may be different from the network named on your card.
If you’re not sure whether Fidelio is your insurer or only your network, look at the claims address on your card. The company named there is the one that pays.
Fidelio at Our Arlington Office
Madison Square Dental’s insurance listing shows us in-network with Fidelio Dental for PPO plans. We’ll confirm the payer and benefits for your plan before your visit.
We never promise coverage: your plan decides what it pays, and we’ll show you an estimate before treatment.
Coverage in General Terms
Fidelio sets pricing, not benefits. The preventive / basic / major structure, your deductible and your annual maximum all come from the plan that leases the network, so we check benefits with that payer.
Services Fidelio members ask about most
- Dentures and partials — Dentures usually fall under major services and can have replacement-frequency rules.
- Cleanings and exams — Routine exams and cleanings are typically the most fully covered part of a plan, subject to frequency limits.
- Same-day emergency care — Emergency exams and X-rays are usually treated as diagnostic services.
- Tooth and wisdom tooth extractions
- Root canal treatment
- Dental implants
How Claims Are Handled
We price services using Fidelio’s network fees and send the claim to the payer on your card.
- Call (817) 275-2229 with your member ID and date of birth.
- We check eligibility, deductible, remaining maximum, frequency limits and waiting periods.
- You get an estimate before treatment, and a predetermination for major work if you want one.
- We file the claim; you pay your estimated share at the visit and we reconcile once the EOB arrives.
Before Your First Visit
- Your card showing Fidelio
- The payer’s name and claims address on the card
- Your group number
- Photo ID and a list of current medications
Fidelio FAQs
Is Fidelio Dental insurance?
Fidelio provides a dental network and benefits services. Your plan’s payer handles claims.
Is Madison Square Dental in-network with Fidelio?
Our insurance page lists us as in-network with Fidelio. Call (817) 275-2229 to confirm.
Who do I ask about my benefits?
Your plan’s payer, or call us and we’ll check.
Does Fidelio cover dentures?
Coverage depends on your plan. See our dentures page.
Do I need a referral?
PPO plans generally don’t require referrals.
Book Your Visit
Ready to use your Fidelio benefits? Call Madison Square Dental at (817) 275-2229 or book online. We’re open Monday through Friday, 9 AM to 5 PM, at 803 Washington Dr, Arlington, TX 76011. Have questions first? Our team can check your plan before you ever sit in the chair.
Coverage varies by individual plan. Call (817) 275-2229 to verify your specific benefits before scheduling.