About Cigna Dental Insurance

Cigna is one of the world’s largest health services companies, providing dental, medical, and pharmacy benefits to millions of people globally. Cigna’s dental division — formerly Cigna Dental and now integrated into Cigna Healthcare — offers a comprehensive suite of dental plans including PPO (Preferred Provider Organization), DHMO (Dental Health Maintenance Organization), and dental discount programs. Many Texas residents receive Cigna dental coverage through their employers, and it’s a popular option for self-employed individuals and families shopping for individual coverage as well.

Cigna’s DPPO Advantage network is one of the largest in the country, giving policyholders access to a wide range of dental providers in every state. Their plans are known for emphasizing preventive care — a philosophy that aligns perfectly with our approach at Madison Square Dental. By encouraging regular checkups and cleanings, Cigna plans help members avoid costly restorative procedures down the road.

Cigna also provides online tools that make managing dental benefits straightforward, including a mobile app, online claim tracking, and a provider search portal. If you’re a Cigna member curious about your benefits at our office, calling us directly is the quickest way to get clear, personalized answers.

Using Your Cigna Dental Benefits at Madison Square Dental

We work with a number of Cigna dental plan holders at our Arlington practice. However, because Cigna offers many different plan types with varying networks and benefit levels, it’s important to verify your specific plan before scheduling. Please call our office at (817) 275-2229 with your Cigna member ID, and our insurance team will verify your eligibility, network status, and estimated benefit coverage for your planned procedures.

Whether you have a Cigna DPPO, DHMO, or other plan type, we want to make sure you’re fully informed before your first visit. Our team will explain your coverage clearly, provide written estimates, and submit claims on your behalf — making the process as smooth as possible from start to finish.

What Cigna Dental Plans Typically Cover

Preventive Care — Your First Line of Defense

Cigna dental plans consistently emphasize preventive care. Most plans cover two routine exams, two professional cleanings (prophylaxis), and necessary X-rays each year at 100% or with minimal cost sharing. Staying current with these visits is the best way to protect your oral health and minimize out-of-pocket expenses. Our hygiene team provides thorough cleanings and detailed oral health assessments at every visit.

Basic Services — Fillings, Extractions & More

When dental issues do arise, Cigna’s basic coverage typically kicks in for composite (tooth-colored) fillings, simple extractions, and treatment of gum disease. Most Cigna PPO plans cover these services at 70–80% after your annual deductible. If you need root canal therapy, coverage will depend on whether your plan classifies it as basic or major — our team can clarify this for your specific plan.

Major Restorative Work

Major services such as dental crowns, bridges, full and partial dentures, and dental implants are typically covered at 50% by Cigna PPO plans. Our crown fee is $899, implants start at $2,449, and dentures start at $999. Implant coverage is not universal — some Cigna plans include it, others do not. Call us to check your specific plan’s terms for major procedures.

The Madison Square Dental Difference

We know you have choices when it comes to dental care in the Arlington area, and we don’t take your trust lightly. What sets us apart is our commitment to honest, transparent communication. We never recommend treatment you don’t need, and we always explain your options — including the option of watching and waiting when appropriate. Our office is equipped with modern digital X-rays and diagnosis tools to ensure accurate, conservative treatment planning.

For any amount not covered by Cigna, we offer flexible in-house financing with no credit check required for many plans. We also provide a detailed breakdown of expected costs before any treatment begins, so you can make confident, informed decisions about your dental health. Visit our insurance page to learn more about how we work with all major carriers.

Verifying Your Cigna Coverage

To verify your Cigna dental benefits at Madison Square Dental, call us at (817) 275-2229 and have your insurance card ready. We’ll need your member ID and group number to run an eligibility check. We can typically verify benefits the same day, so you’ll know your coverage details before your appointment. We do not collect personal health information via web forms for insurance purposes — all verification is handled directly by phone with Cigna and confirmed with you personally.

Serving the Greater Arlington Area

Our office at 803 Washington Dr, Arlington, TX 76011 is a convenient choice for Cigna members throughout the mid-cities area. We regularly see patients from Grand Prairie, Mansfield, Kennedale, Pantego, and Fort Worth who are looking for a skilled, insurance-friendly dental team. Schedule your appointment online or call us today.

Frequently Asked Questions — Cigna Dental

Does Madison Square Dental take Cigna dental insurance?

We work with many Cigna dental plan holders. Because Cigna offers multiple plan types and networks, coverage varies. Call our office at (817) 275-2229 and we’ll verify your specific Cigna plan benefits quickly and at no charge.

What is the Cigna DPPO network and am I in it?

Cigna DPPO (Dental Preferred Provider Organization) is one of Cigna’s main PPO networks. If our office participates in your DPPO network, you’ll typically pay less out-of-pocket than if you go out-of-network. Call us with your member ID and we’ll confirm your network status.

I have a Cigna DHMO plan — can I still come to your office?

DHMO plans require you to choose a specific primary care dentist from Cigna’s DHMO network. If our office is not listed as your assigned dentist in the DHMO network, your benefits may not apply. We recommend calling us to check before scheduling, or contacting Cigna directly to see if our office is an available DHMO provider in your area.

How does Cigna handle claims submission?

Madison Square Dental submits Cigna dental claims on your behalf electronically. In most cases, claims are processed within 2–4 weeks. You’ll typically pay only your estimated patient portion at the time of service, and Cigna pays our office directly for the covered portion.

Does my Cigna plan have a waiting period for crowns or implants?

Waiting periods for major services like crowns and implants are common in individual/family Cigna plans but less common in employer group plans. The waiting period is typically 6–12 months from your enrollment date. Our team will check for waiting periods when we verify your benefits.

Can I use my Cigna benefits for an emergency dental visit?

Yes — Cigna plans generally cover emergency palliative treatment. If you’re experiencing tooth pain, a broken tooth, or a dental emergency, call our office at (817) 275-2229. We’ll do our best to see you the same day and will bill Cigna for covered emergency services.

Does Cigna cover ClearCorrect or clear aligner treatment?

Some Cigna plans include an orthodontic benefit that may apply to clear aligner treatment like ClearCorrect. Our ClearCorrect treatment starts at $99/month. We’ll check your plan for orthodontic benefits when we verify your coverage.