Looking for a dentist in Arlington who works with Cigna? Madison Square Dental at 803 Washington Dr, Arlington, TX 76011 sees patients from Arlington, Grand Prairie, Pantego, Mansfield and the rest of the Mid-Cities, Monday through Friday, 9 AM to 5 PM. Here is what to know about using your Cigna benefits with us.
What Is Cigna Dental?
Cigna Healthcare offers dental coverage through employers, individual plans and Medicare Advantage. Its two main designs are the Cigna Dental PPO (DPPO), which comes with network tiers such as Advantage and Radius, and the Cigna Dental Care DHMO, which uses a fixed patient charge schedule and an assigned network general dentist.
In Texas, the DHMO and DPPO are very different products even though both cards say Cigna. The DPPO pays a share of costs after your deductible. The DHMO lists a set copay for each procedure, but only at your selected dentist.
Cigna at Our Arlington Office
Madison Square Dental’s insurance listing shows us in-network for Cigna Dental PPO plans. If your card says “Cigna Dental Care” or DHMO, please call first. Our PPO listing doesn’t cover DHMO plans, and DHMO plans generally pay only at your assigned office.
We never promise coverage: your plan decides what it pays, and we’ll show you an estimate before treatment.
Coverage in General Terms
Like most large carriers, Cigna groups services into three tiers. Preventive care (exams, cleanings, routine X-rays) is usually covered most generously. Basic care (fillings, simple extractions, and often root canals) is shared after your deductible. Major care (crowns, bridges, dentures, and implants when included) usually has the highest out-of-pocket share and counts most heavily against your annual maximum. Your exact levels depend on your employer’s design.
Services Cigna members ask about most
- Root canal treatment — Plans classify root canals as basic or major depending on design, and we check which applies.
- Dental implants — Implant coverage differs more than almost any other benefit, so a predetermination is worth requesting first.
- Same-day emergency care — Emergency exams and X-rays are usually treated as diagnostic services.
- Cleanings and exams
- Tooth and wisdom tooth extractions
- Dentures and partials
How Claims Are Handled
We send Cigna DPPO claims electronically and can request a pre-treatment estimate for crowns, root canals or implants. Many Cigna plans also coordinate with medical coverage for some oral surgery, which we can look into.
- Call (817) 275-2229 with your member ID and date of birth.
- We check eligibility, deductible, remaining maximum, frequency limits and waiting periods.
- You get an estimate before treatment, and a predetermination for major work if you want one.
- We file the claim; you pay your estimated share at the visit and we reconcile once the EOB arrives.
Before Your First Visit
- Your Cigna ID card (look for DPPO or DHMO)
- The network name on your card if listed (Advantage, Radius, Total)
- Your employer’s name
- Photo ID and a list of current medications
Cigna FAQs
Is Madison Square Dental in-network with Cigna?
Our insurance page lists us as in-network for Cigna Dental PPO plans. Call (817) 275-2229 to confirm your network tier.
What’s the difference between Cigna DPPO and Cigna DHMO?
The DPPO lets you choose a participating dentist and pays a share after your deductible. The DHMO uses set copays at an assigned dentist.
What are Cigna’s Advantage and Radius networks?
They are Cigna DPPO network options. Your card or plan documents show which one applies to you.
Does Cigna cover clear aligners?
Some plans include orthodontic benefits. We’ll check your coverage.
Can Cigna medical cover any dental procedures?
Occasionally, for things like certain oral surgery after an accident. We’ll look at both plans.
Book Your Visit
Ready to use your Cigna benefits? Call Madison Square Dental at (817) 275-2229 or book online. We’re open Monday through Friday, 9 AM to 5 PM, at 803 Washington Dr, Arlington, TX 76011. Have questions first? Our team can check your plan before you ever sit in the chair.
Coverage varies by individual plan. Call (817) 275-2229 to verify your specific benefits before scheduling.